Effective Date: Jan 1, 2016
“Personal Information” refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the website, and information about you that is available on the internet, such as but not limited to Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
“Navigational Information” refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
Collection of Information
We collect Personal Information from you when you register on our website, order products or services, or when you subscribe to our email list. You may, however, visit our website as an anonymous guest. We do collect Navigational Information on all users of our website for the purposes described below
Use of Information
Any Personal Information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs);
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
- To allow you to participate in interactive features of our website;
- To provide you with information about other products and services we offer that are similar to those that you have already purchased or inquired about, or that you may be interested in;
- To notify you about changes to our service;
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); and
- To administer surveys or any other website feature.
We use Navigational Information to operate and improve the website and the membership service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about www.newbietoexpert.com.
We may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
Orders & Credit Card Information
When you purchase products or services from us, we request information from you on our order form. To place an order, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.
If you give us credit card information, we use it to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf. The service provider is responsible for encrypting your information using Secure Socket Layer (SSL) protocol.
We do use “cookies” on this website. A cookie is a piece of data stored on your computer’s hard drive to help us improve your access to our website and identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to enter in your user name more than once, thereby saving time while on our website. Cookies can also enable us to track and target the interests of our users to enhance their experience on our website. Usage of a cookie is in no way linked to any personally identifiable information on our website.
We keep track of the website and pages you visit, in order to determine what portion of the website or membership service is the most popular or most used. This data is used to deliver customized content and promotions within the website or membership service to customers whose behavior indicates that they are interested in a particular subject area.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of the website or the membership services.
Security of Your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
Disclosure of Information to Outside Parties
We never sell, trade, or otherwise transfer to outside parties your Personal Information.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your Personal Information confidential.
We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety.
We may share aggregated demographic information with outside parties such as affiliates, partners or advertisers. This aggregated demographic information is not linked to any Personal Information that can identify any individual person.
Third Party Links
Occasionally, at our discretion, we may provide links to third party products or services on our website. We do not control, and are not responsible for, the content or practices of these third party websites. These third party websites have their own separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these third party websites.
Social Media Features
International Transfer of Information
Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our services or your membership, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below.
Opting Out and Unsubscribing
If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the information that you have supplied to us;
- To request that we correct any errors, outdated information, or omissions;
- To request that your user information be removed from any solicitation list that we use;
- To request that your user information not be used to contact you; and
- To request that your user information be deleted from our records.
To exercise any of these rights, please contact us at firstname.lastname@example.org. We will promptly change, correct, or delete your information and confirm the action we have taken.
However, please note that you cannot opt out of receiving transactional emails related to your account with us or the membership service.
Our emails to you will also include a link to unsubscribe at the bottom of each email.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your Personal Information to outside parties without your consent.
California’s Children Online Privacy Protection Act (COPPA)
We comply with the requirements of California’s Children Online Privacy Protection Act (COPPA). We do not specifically market to children under the age of 13; our website, products and services are all directed to people who are at least 13 years old or older. We do not knowingly collect any information from anyone under 13 years of age.
Kaizen Athena, LLC
2213 1/2 San Pablo Ave, Unit A
Berkeley, CA 94702